At Arlington Community Federal Credit Union, your safety and well-being come first. We monitor for fraudulent and suspicious activity on all accounts, but we want to ensure you understand fraud prevention so you can protect yourself. That’s why we recommend you never provide any personal, private information via phone or email and we keep you updated on current fraud schemes.
The most important thing you can do to protect yourself is to place a freeze on your credit reports. This will make it much more difficult for fraudsters to open loans and bank accounts in your name.
You can place the freeze for FREE at these links:
Protect your account by making sure your contact info, especially your cell phone number, is up to date. Having current contact info allows us to notify you in case of potential fraud situations.
Protect yourself from fraud: Contact ACFCU directly if you have any questions or concerns via Secure Messaging in mobile or online banking, an email to acfcu@eraglobe.com1 (email is not secure, so don’t include any private info) or by calling: 703.526.0200 x4.
While we do monitor fraudulent or suspicious activity and may proactively contact you about this activity, we will never call and ask for confidential information such as your entire account number or PIN. Contact us: 703.526.0200 x4 if you have provided confidential information. Message and data rates may apply.
1Please do not submit your account number or social security number via email or contact form. Information sent is at risk of loss of confidentiality if the information is transmitted over the internet.
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